Conversation design
Call objective, follow-up questions, confirmation of details and handover criteria.
Custom solutions
AI voicebots and voice agents
For customers who prefer to call. A voice agent for a clearly defined phone workflow.
Discuss this solutionWhat problem will we solve?
Voice adds challenges: interruptions, noise, latency, names and numbers. A voicebot therefore starts with a narrow task, such as identifying the reason for a call and offering an available appointment. We design voice solutions as custom development, rather than as a bot already available in the catalogue.
What you receive
From a process
to a working solution.
Telephony integration
Connect a suitable telephony provider and, where needed, a calendar or CRM.
Language testing
Names, numbers, background noise, interruptions and callers who change their request mid-call.
Handover and measurement
An overview of call outcomes, errors and successful bookings.
What do we need to start?
- The phone line’s purpose and expected volume
- Example situations and booking rules
- Available telephony and the team handling handovers
How will we validate the value?
The prototype first receives test calls. We check that it captures contact details correctly and avoids duplicate bookings. Moving to a live line depends on those results.
How will we define the scope?
We identify the voice assistant as AI. Recording and retention are determined by the specific purpose and conditions. Initial validation does not involve mass calls to third-party contacts.
Frequently asked questions
Can an AI voicebot speak Czech?
Yes, although support quality varies between voice technologies. We choose the combination based on practical tests of your scenarios.
Can it book an appointment?
With a connected calendar, it can offer and book an available slot. It must check the time zone, availability and customer confirmation.
Is the voicebot a ready-made Tanduva product?
We currently offer it as a custom project. The proposal defines the scope, voice service providers and operating costs.
Before you decide
Explore the context.
Let’s find a useful starting point
What would you like
to simplify in your business?
Describe one task and the tools you use. A few sentences are enough to start the conversation.
Victor EliotDevelopment and collaboration at Tanduva+420 777 666 651
Project calls are in English. We can translate written materials.
What happens next?
- We review your request and fill in the missing context.
- We agree a suitable first step, its scope and how to validate it.
- You receive a proposal and quote before development starts.
Tanduva is operated by vinireto s.r.o. · Company ID 23101717